ITIL Foundations Video Training - 7 hours

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Seller: todo4311 (42) 100%, Location: New York, New York, Ships to: Worldwide, Item: 283280868338 ITIL® Foundations Video Training - 7 hours This Video Tutorial contains: - ITIL® - Foundations Introduction - ITIL® Foundations - Terminology - ITSM and Services - Processes and Functions - Service Lifecycle - Service Strategy - Introduction - Service Strategy - Service Packages, SLPs, and Assets - Service Strategy - Service Portfolio Management - Service Strategy - Financial Management for IT - Service Strategy - Business Relationship Managment - Service Design - Introduction - Service Design - Supplier Management - Service Design - Service Level Management - Service Design - Service Catalogue Management - Service Design - Availability Management - Service Design - Capacity Management - Service Design - Information Security Management - Service Design - Design Coordination and IT Service Continuity Management - Service Transition - Introduction - Service Transition - Transition Planning and Support - Service Transition - Change Management - Service Transition - Knowledge Management - Service Transition - Service Asset and Configuration Management - Service Transition - Release and Deployment Management - Service Transition - Review - Service Operations - Overview - Service Operations - Service Desk Function - Service Operations - Technical, Application, and IT Operations Management Functions - Service Operations - Incident and Problem Management - Service Operations - Event and Access Management - Service Operations - Request Fulfillment - Continual Service Improvement - ITIL® Exam Cram Only suitable for a PC/laptop/Mac; it WILL NOT play on a TV When You make the payment , you will receive download link and instruction will be sent via eBay message/e-mail within 1-12 hours, no CD or box included/delivered!!! Note to eBay:This item DOES NOT infringe any trademark, copyright, or any other rights, nor does it infringe eBay's listing or spam policies. Everything distributed freely & globally under the terms of the GNU Public License, or the GNU Lesser General Public License (L.G.P.L). I have a full & legal right to re-distribute this product. Condition: Brand New, Language: English

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